Posts Tagged ‘webinars’
Executive Coaching and Communication Skills Mentoring in Oxfordshire
Before I joined Focus in 2005 I worked for 2 years for one of the UK’s top Communication and Presentation Skills Training companies in the UK – The Aziz Corporation. My academic qualifications in Psychology, Counselling and NLP were sharpened considerably by working not only with some great fellow Consultants but also top management and executives from the FTSE 250 in the UK. I even worked on assigments in with global organisations in Germany and the US.
I always liked to feel I brought personal and practical experience to my clients as I had been a senior executive and board member of a Fortune 500 IT company (Director of Corporate Communications and Investor Relations in Europe) prior to my time at Aziz. Before to that I had spent many years in sales and marketing in start-up businesses and business divisions on both the client and marketing agency side.
Over the last few years I have worked in Social Media. Helping organisations and senior managers make good use of what has grown into a powerful communication medium. For many this ‘brave new world’ of social media is rather daunting. Others find it easy as they are natural communicators. They take to blogging, Twittering, podcasting and webinars as if it is simply another way to talk to customers, prospects and employees and other stakeholders. Which is all it is really….
Other managers and executives need more support to refine their techniques. They are so used to ‘managing the business’ via spreadsheets and meetings that they have lost the ability to ‘network’ and ‘converse’ with their stakeholder community easily. To be honest some others think it is beneath them. That is a shame. They probably come from the ‘I have my e-mails printed out so I can write a reply and have my PA e-mail it back’ school of management I would guess.
It is interesting to work with senior executives and help them find their ‘social media’ voice especially when using webinars, audio and video podcasts. It is a new skill as many senior managers give energy to an audience and take it back. That is not possible in a studio – faced with just a camera or microphone – and a technical crew. They need help projecting the energy, passion and clarity they have when communicating ‘face-to-face’.
If I also look back at how we used to distribute messages and learning content to customers and employees via audio and video tape and then CD/DVDs I shudder to think of the time, money and effort that went into it. In one company every product launch needed thousands of kits and major training events in multiple European countries to support their pan-European offices and network of dealers and distributors. We spent hundreds of thousands of pounds making and distributing materials. Now much can done by webinars and podcasts plus e-Learning tools for probably less than just the shipping costs! What is even better – in the old days if an employee or channel partner missed the roadshow they had to catch up as best as they could – but now if they miss a webinar there will be another one along soon or it will be available as a ‘podcast on demand’.
Fast forward to 2011 and I am going to be mentoring Executives again witn a training company!
We are teaming up with The Learning Ladder in Oxfordshire to bring Executive Coaching and Mentoring to their clients. I will be running a series of ‘one-on-one’ and small team sessions covering Communication and Presentation Skills. These skills will be invaluable for use with both live audiences and also for use in podcasts and webinars if required.
We are also running Social Media training courses with them on 29th March, 14th June and 7th July.
If you want to find out more information about the Executive Mentoring program or Social Media training courses give them a ring on 01865 893 354.
Webinars – a live global audience
In production terms the most challenging and demanding projects have to be a live emergency exercises and broadcasts. You only get one chance to get it right. In the exercises we have filmed for the fire brigade it is not possible to burn the house down again!
So it is with webinars. When the ‘green light’ goes you are live. That is always a ‘heart-stopping’ moment no matter how many checks or practice run throughs you have done.
So it will be on Friday 18th February when we are doing another live webinar for one of our clients – The European Food Information Council (www.eufic.org). Even though we have done a number before for them and other clients it is always exciting. What is even more exciting is that they are based in Brussels and we are streaming them via our studios in Southampton to our servers in London and from there to to a global audience of hundreds.
As usual we have been helping EUFIC with the logistics of the event. Helping to register the virtual delegates and check that they can link in to the webinar on the day by having a test page ready and running. We know that some delegates have problems getting access due to their company ‘firewall’ stopping links to streamed audio or video. A simple test page with a Powerpoint slide, music and voice-over will allow people to test their systems and ensure they can get access on the day.
We need to make sure people know what the link is to the web page and remind them a few times to ‘attend’. While people are likely to be able to sign-up to webinars (no travel time and costs) they are more likely to be in meetings or be busy in the office unexpectedly – so miss it. A few well timed reminders really does help increase attendence on the day.
So there you have it….. only a few days to go until the ‘green light’ goes on for EUFIC. No matter how we much we practice and test the systems the gremlins will have to be watched closely on the day.
After it is all over I expect we will have a nice cup of tea and biscuit and enjoy the moment.




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