Certificate of Registration:
Our registration details under the Data Protection Act are as follows:
Registration Reference: Z8811361
Registration Start date: 27 October 2004
Registration Expiry date: 26 October 2018
GDPR (from 25th May 2018)
When our current registration under the DPA is due for renewal we we will register as a Tier 1 organisation under the GDPR.
Under the GDPR we are a controller and also act as processor for some of our clients data.
As a Data Controller we hold your personal data (name, company name, job title and telephone number, nature of company business and the source of your details) on our contact database. We also hold general public information about your business such as company social media accounts and use of video on your web site and YouTube to help us better understand the market to better tailor and deliver our audio-video services to clients and potential clients.
Our use of your personal data is restricted to distribution of a regular newsletter containing examples of the services we provide to clients, case studies and general market information we feel will help you get full value out of your use of audio-video content. We also send occasional emails such as e-Christmas Cards and invites to webinars. All communications have the option to unsubscribe from future communications.
As a Communication Agency specialising in Audio-Video our goal is to increase the awareness and understanding of the potential value these tools provide to organisations marketing, customer service and employee recruitment, training and development teams. We add relevant contact details to our database in the following ways:
- where we have or continue to supply audio-video production, hosting and webinar services to you we will retain your name on our database to maintain contact with you
- where you contacted us requesting a quote for work from us we will retain your name on our database to maintain contact with you
- where you visit our stand at a trade show or event to collect information on our services and leave us your business card or contact details we will add you to our database to provide the information you requested and maintain contact with you
- as individuals change jobs and new businesses or organisations set-up in business we occasional source contact details from carefully selected 3rd party list suppliers who fully comply with DPA/GDPR and are registered with the ICO.
- as an active member of the business community we exhibit at a number of trade shows and events each year. As part of our booking contract with the organisers we sometimes have access to attendee details (for free attendance you will have agreed that your name can be passed on to exhibitors like ourselves) and so may add your name to our database to enable us to contact you.
We use Constant Contact as our Data Processor for our newsletter. As they are based outside of the EU we have confirmed they have certified their compliance to GDPR under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
We may also hold contact information on you on our internal accounting and billing systems relating to invoicing for services contracted by you from ourselves. We use Sage50 and hold your finance and purchasing departments data on our PCs in password protected files. Only employees involved in finance and administration have access to your data. This data is never shared with outside parties other than that required legally by Government bodies such as HMRC.
Any information you provide to us will be held securely in password protected files.
Our employees only have access to the contact database where it is a job requirement as part of their contract of employment with us.
Your personal details will not be disclosed, sold or shared with third parties.
You have the right to request a copy of your personal details at any time to check the accuracy of the information held. If you want to ask whether we hold any personal data relating to you, please contact us.
All marketing communications with you in the form of our monthly newsletters, e-invites and occasional e-mails carry the right to unsubscribe from our database.
Information we collect from web site visitors:
Our web site is hosted by Astutium Limited.
We collect information from visitors to our website relating to:
- feedback submitted
- comments submitted to this websites blog
- email notifications
- site usage tracking
If you provide feedback about the website through a contact form or email option we will only use this information for the purposes you state you require such as booking on a webinar or training course, requesting a copy of ourr guide or . You will not receive any subsequent unsolicited communication. We will not share your data with any 3rd party.
2. Comments submitted
If you choose to submit a public comment on this website blog, you will be asked to give your name and email address, and website address along with your comment. These details are stored by the website along with you comment. Your email address is never displayed publicly and is never passed on to a third party, but may be used to contact you in response to your comment. The IP address of the device you used to submit the comment is also stored. We will only add your name to our contact database with your specific permission.
Please note – all comments are moderated and we reserve the right to suppress them if they breach our publishing guidelines.
3. Email notifications
If you sign up to receive email notifications when follow-up comments are posted, we will use the information you give us to provide the service(s) you have requested only. If you inform us that you wish to cancel your details will be deleted from our records.
4. Site usage tracking
To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org.
First Party Cookies
These are cookies that are set by this website directly.
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
There are also cookies that store basic data on your interactions with WordPress, the CMS running this website, and whether you have logged into WordPress.
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site.
Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook and Google+.